Contact Us

Bitcoin Casinos is a research and comparison site for US players looking at crypto casinos — we're not a casino ourselves, and we don't hold player funds, process deposits or run any of the bonuses listed on this site. This page explains what we can help with, what's better directed elsewhere, and how to reach us.

What We Can Help With

We cover the sites reviewed on Bitcoin Casinos, including operators like Non Gamstop Casinos UK 2026 for readers comparing options outside the UK's Gamstop scheme, and the ranked list of crypto casinos on our homepage. If you've spotted something on this site that looks out of date — a bonus that's changed, a licence detail that needs correcting, or a broken link — we want to know. We rely on readers to help keep our reviews accurate, and we take corrections seriously.

We can also point you toward our About Us page if you want more on how we research and rank sites, or our Responsible Gambling page if you or someone you know needs support around gambling behaviour.

What We Can't Help With

Because Bitcoin Casinos doesn't operate any of the casinos we review, we can't assist with:

• Deposits, withdrawals or account balances at any listed operator
• Identity verification (KYC) issues or account restrictions on a casino's site
• Bonus terms disputes, wagering requirement questions, or crediting delays
• Password resets, login problems or account closures
• Complaints about game outcomes, payout amounts or customer support quality at a specific casino

For any of the above, the casino's own support team — usually reachable through live chat or a support email listed on their site — is the right first stop. Most licensed operators also list a dispute-resolution contact tied to their licensing jurisdiction (commonly Curaçao or Anjouan for the sites we cover) if a direct resolution isn't working out.

Tax and Legal Questions

We get a fair number of messages asking whether playing at an offshore crypto casino is legal from a specific US state, or how gambling winnings and crypto gains should be reported at tax time. We can give general, honest information — for example, that offshore crypto casinos operate in a legal grey area for US players, licensed abroad rather than by any US state or federal regulator, and that availability and restrictions vary by state. What we can't do is give you a definitive legal or tax opinion for your situation. For anything specific to your state, your income, or your filing obligations, speak to a licensed attorney or tax professional — this site is not a substitute for either.

Responsible Gambling

If gambling has stopped feeling like entertainment — if you're chasing losses, betting more than you can afford, or gambling to escape stress — please reach out to the National Problem Gambling Helpline at 1-800-GAMBLER. It's free, confidential and available regardless of which site you play on. Keep in mind that offshore crypto casinos generally don't offer the same self-exclusion tools or player protections that state-regulated US operators do, so building your own limits matters more, not less. Our Responsible Gambling page has more detail on tools and support options.

Before You Message Us

To help us respond usefully, it helps to include:

1. Which page or review your question relates to
2. The specific detail you think is wrong, outdated, or unclear
3. Whether your question is about our content, or about an issue with a casino account (in which case, see above)

We read every message, but we're a small editorial team, not a support desk, so response times can vary — please don't send account credentials, deposit receipts or personal identification documents to us; there's no need for us to hold that information and we won't ask for it.

A Note on Our Commercial Model

Bitcoin Casinos earns commission when readers sign up with an operator through our links. That relationship doesn't buy placement — ratings and rankings, including for options like LuckyRollers, BetPanda, CoinCasino, Cryptorino and the others on our list, reflect our own editorial assessment, not payment. If you have questions about how we approach reviews or scoring, our About Us page covers that in more detail, and you're welcome to raise it with us directly too.

All games and offers referenced across Bitcoin Casinos are intended for adults of legal gambling age in their jurisdiction — 18+ or 21+ depending on the site and applicable state law, stated clearly on each operator's own terms. If you're unsure whether crypto gambling is available or permitted where you live, check your state's current gambling laws before signing up anywhere.